Terms of Service

The rules and guidelines for using our services

Last updated: September 25, 2025

Clear Terms

We provide transparent terms that protect both our customers and our business.

Fair Policies

Our policies are designed to ensure a positive experience for all customers.

Legal Protection

These terms help protect your rights and our business operations.

Customer Rights

We clearly outline your rights and responsibilities as our customer.

Acceptance of Terms

By accessing and using our restaurant services, website, or any related services, you agree to be bound by these Terms of Service.

If you do not agree to these terms, please do not use our services. We reserve the right to modify these terms at any time, with changes becoming effective immediately upon posting.

Restaurant Services

Dining Services: We provide dine-in, takeout, and catering services at our restaurant location in Derby, Kansas.

Menu Items: Menu items, prices, and availability are subject to change without notice. We strive to maintain accurate information but cannot guarantee availability of specific items.

Food Safety: We follow all applicable food safety regulations and maintain high standards of food preparation and handling.

Allergen Information: We provide detailed allergen information for all menu items and take food allergies seriously. However, due to shared kitchen equipment and preparation areas, we recommend customers with severe allergies consult with our staff before ordering.

Ordering and Payment

Order Accuracy: We strive for order accuracy but cannot guarantee that orders will be exactly as requested. Please check your order before leaving.

Payment Methods: We accept cash, credit cards, and debit cards. All prices are in US dollars and include applicable taxes.

Gift Cards: Gift cards are non-refundable and non-replaceable. They cannot be combined with other offers or promotions.

Refunds: Refunds are provided at our discretion and may be subject to our refund policy.

Catering Services

Advance Notice: Catering orders require a minimum of 48 hours notice. Large events may require one week or more advance notice.

Deposits: We may require a deposit for large catering orders. Deposits are non-refundable if the event is cancelled within 24 hours.

Delivery: Delivery is available for catering orders within a reasonable distance from our restaurant. Additional fees may apply.

Setup and Cleanup: Setup and cleanup services are available for an additional fee. Please request these services when placing your order.

Customer Conduct

Respectful Behavior: We expect all customers to behave respectfully toward our staff and other customers.

No Harassment: Harassment, discrimination, or abusive behavior will not be tolerated and may result in removal from our premises.

Property Damage: Customers are responsible for any damage they cause to our property or equipment.

Photography: Personal photography is allowed, but commercial photography requires prior permission.

Health and Safety

Food Allergies: Please inform our staff of any food allergies or dietary restrictions. We will do our best to accommodate your needs.

Illness: If you are feeling ill, please do not visit our restaurant. We reserve the right to refuse service to anyone who appears to be ill.

Emergency Procedures: In case of emergency, please follow the instructions of our staff and evacuate the building if necessary.

Website and Online Services

Website Use: Our website is provided for informational purposes. We do not guarantee that the website will be error-free or uninterrupted.

Content Accuracy: While we strive for accuracy, we cannot guarantee that all information on our website is current or accurate.

Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites.

Intellectual Property: All content on our website is owned by us and may not be reproduced without permission.

Limitation of Liability

General Limitation: Our liability is limited to the amount you paid for our services.

Food-Related Issues: We maintain the highest food safety standards and take every precaution to ensure food quality and safety. However, individual health conditions and allergies may vary, and we recommend customers with specific dietary concerns speak with our staff.

Property Damage: We are not liable for damage to personal property while on our premises.

Force Majeure: We are not liable for delays or failures due to circumstances beyond our control.

Privacy and Data

Privacy Policy: Your privacy is important to us. Please review our Privacy Policy to understand our commitment to not collecting customer data.

No Data Collection: We do not collect, store, or track any personal customer information, including order history, preferences, or contact details.

Simple Service Model: Our business operates without customer databases, accounts, or tracking systems. We serve you directly without collecting personal information.

Governing Law

These Terms of Service are governed by the laws of the State of Kansas. Any disputes will be resolved in the courts of Sedgwick County, Kansas.

If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be effective.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Candiles Tacos & Tequila

619 N Rock Rd, Derby, KS 67037

Phone: (316) 364-4266

Email: legal@candilestacos.com